Documentation

TopStepX Connection Requirements

TopStepX runs on the ProjectX infrastructure and must be connected through pickmytrade.io, the multi-broker platform.

It cannot be connected through pickmytrade.trade.

Step-by-Step Setup

Go to pickmytrade.io

Navigate to Connections → Add New Connection

Select ProjectX as the platform

Enter the required details:

• Connection Name: any custom label such as PROJECTX1

• Prop Firm Name: topstepx

• Username: your TopStepX username

(Do not use your email and do not use your ProjectX username.)

• API Key: copy this from your TopStepX dashboard under API Settings

After entering the details, click Save and confirm the connection status shows Active or Connected.

Common Mistakes to Avoid

• Using your email instead of your TopStepX username

• Using your ProjectX username instead of your TopStepX username

• Including extra spaces when pasting the API key

• Trying to connect through pickmytrade.trade instead of pickmytrade.io

Video Tutorial
https://youtu.be/sNnIl9-roww 

Pre-Connection Checklist

1. PickMyTrade IB App and TWS/Gateway Must Be Running

• Download the PickMyTrade IB App from pickmytrade.io

• Install and run Trader Workstation (TWS) or IB Gateway

• Both applications must remain running at all times while trading

2. API Permissions Must Be Enabled

• Log in to your IB Account Management

• Navigate to Settings → User Settings → API Settings

• Enable “Enable ActiveX and Socket Clients”

3. Verify the Correct Socket Port

• TWS default port: 7497

• IB Gateway default port: 4001

• Ensure the PickMyTrade port matches the one configured in TWS/IB Gateway

4. Correct Credentials in PickMyTrade

• Use pickmytrade.io (not pickmytrade.trade)

• Enter your IB username (not your IB account number)

• Ensure the port number matches TWS/IB Gateway

5. Application Version

• Confirm that you are using the latest version of the PickMyTrade IB App

Common Issues

• TWS or Gateway not running: causes connection timeout

• Incorrect port number: results in connection refused

• API settings disabled: leads to permission denied errors

• Firewall or security software blocking connections: prevents communication 

ProjectX and TopStepX return rejections directly through the TopStepX dashboard.

The rejection code identifies the exact failure.

Where to Check

Open the TopStepX Dashboard → check recent order events for the rejection code.

Common ProjectX / TopStepX Rejection Reasons

Invalid stop loss ticks

• SL is beyond the maximum allowed tick distance (typically one thousand ticks)

• Reduce SL distance in PickMyTrade

Invalid quantity

• Quantity exceeds allowed size for the funded or evaluation account

• Verify quantity settings in your alert

Account restrictions

• Daily loss limit reached

• Max contract limit exceeded

• Trading attempted outside permitted hours

Unauthorized symbol

• Certain symbols may be blocked by the prop firm

• Confirm allowed instruments with TopStepX

Expired or unmapped symbol

• Symbol no longer active or not correctly mapped

• Update symbol mapping in PickMyTrade

If you’d like, I can now prepare:

• A combined comparison chart,

• A “quick reference” mini-FAQ version, or

• Individual pages with headings for your knowledge base. 

Interactive Brokers provides all rejection details through TWS or IB Gateway.

PickMyTrade only shows that the order was transmitted.

Where to Check

Open TWS or IB Gateway → Message / Log Window

Look for red or orange error messages.

Common IB Rejection Reasons

No security definition found

• Symbol is incorrect or not mapped properly

• Verify symbol mapping including exchange, contract type, and currency

Invalid or unsupported order parameters

• Wrong order type, time-in-force, or routing

• Check IB’s product rules for the specific instrument

Insufficient margin

• Account does not meet margin requirements

• Reduce size or check risk parameters in TWS

Account permissions

• The account does not have permissions for the symbol

• Request trading permissions inside IB Account Management

Client ID or port errors

• Incorrect socket port

• API settings not enabled

• TWS or Gateway not running with API access

Market closed or outside allowed hours

• IB enforces strict trading session rules

• Confirm exchange trading hours 

TradeLocker

CFD Support

• Supports symbols such as BTCUSD.X, ETHUSD.X, XAUUSD.X, and others

• More CFD pairs available than Tradovate

• Requires the correct instrument type:

• inst_type: CRYPTO (for BTCUSD.X / ETHUSD.X-style CFDs)

• inst_type: EQUITY_CFD (for some additional CFDs)

Forex Support

• Full forex trading supported

• Major pairs: EURUSD.X, GBPUSD.X, USDJPY.X

• Also supports minor and exotic pairs

Configuration Example (plain text)

symbol: BTCUSD.X

platform: TRADELOCKER

inst_type: CRYPTO

Interactive Brokers

CFD Support

• Supports BTC/ETH futures through CME

• Only limited or restricted spot support for these instruments depending on region and IB availability

• Check IB’s current product listings for updated availability

Forex Support

• Full forex trading supported

• Offers over one hundred currency pairs

• Requires inst_type: CASH for spot forex

Important Notes for All Brokers

• Always confirm the exact symbol format with your broker

• Some demo accounts may not support these instruments or forex

• Prop firms may restrict access to certain asset classes

This message is a strict ProjectX platform limitation.

It is not caused by PickMyTrade.

What the Error Means

• ProjectX allows a maximum of one thousand ticks for any stop loss

• If your stop loss is more than one thousand ticks away from entry, ProjectX rejects the order

• Example: a stop loss of two thousand nine hundred twenty-six ticks is almost three times the allowed limit

How to Correct the Problem

Reduce the stop loss distance

• For futures like ES, NQ, MES, MNQ:

– One tick = zero point two five points

– One thousand ticks = two hundred fifty points

• If your stop loss is wider than two hundred fifty points, shorten it before sending the order

Use dollar-based or percentage-based SL

• You may use dollar stops or percent stops

• However, ProjectX will still reject the order if the converted value exceeds one thousand ticks

Disable automated stop loss

• If your strategy requires a wider stop, leave the stop loss fields at zero

• Manage stops manually inside TopStepX, or

• Use TradingView alerts that send a close command when your stop level is reached

Contact ProjectX support

• This is a hard API restriction enforced by ProjectX

• They can confirm account capabilities or provide updated guidance

• Note: ProjectX recently added support for OCO brackets; behavior may differ depending on configuration

Workarounds for Wide-Stop Strategies

• Enter the position without an automated stop

• Immediately place your manual stop inside the TopStepX platform

• Or create a TradingView alert that sends a close command when your stop level is reached

How to Prevent This Issue

• Always calculate tick distance between entry and stop before enabling automation

• Test your configuration in a ProjectX paper account

• Ensure your strategy remains within the one-thousand-tick maximum limit 

IB Connection Is Green but Trades Aren’t Executing — What to Check

If your Interactive Brokers (IB) connection shows green but orders don’t execute, one or more IB-specific requirements are likely blocking submission.

PickMyTrade IB App or TWS Must Be Running

• The PickMyTrade IB app or Trader Workstation (TWS) must be open and logged in

• Verify you’re in the correct mode (Paper or Live)

• If TWS/IB logs out due to inactivity, automation fails

• Only one IB application can run at a time—do not run TWS and IB Gateway simultaneously

Verify Symbol Mapping

• IB requires exact symbol definitions

• TradingView may use continuous futures (e.g., ES1!), while IB needs specific contracts (e.g., ESZ25)

• Missing/incorrect mapping prevents submission

• Create or adjust symbol mappings in PickMyTrade for each instrument you intend to trade

Check Account Permissions

• In IB Account Management → API settings

• Enable ActiveX and Socket Clients

• Disable read-only API mode (trade execution requires write access)

• If using Trusted IPs, ensure your current IP is allowed

Port Configuration Must Match

• TWS commonly uses port 7497 (and 4001 for IB Gateway default)

• The port in your PickMyTrade IB connection must match the port configured in TWS/Gateway

Symbol Definition Errors

• Message “No security definition has been found for the request” indicates format mismatch, unsupported instrument, or wrong instrument type

• Options require precise IB format (example: SPY251219C00580000)

Application Version

• Outdated TWS or PickMyTrade IB app can break API communication

• Update TWS and ensure you’re on the latest PickMyTrade IB integration

Market Data Subscriptions

• IB often requires active market data subscriptions for symbols

• Without them, IB may reject/ignore orders

• Confirm subscriptions for the instruments you trade

Review the IB Message Window

• TWS/Gateway shows real-time errors, rejections, and permission issues

• Always check this window to identify the exact failure reason

How to Test

• Submit a manual order in TWS/Gateway to confirm the symbol is tradable

• If that succeeds, send an order via PickMyTrade and compare parameters (symbol, exchange, order type, TIF, quantity)

If Issues Continue

• Contact [email protected]

• Include: the exact symbol, error messages, a screenshot of the IB message log, and whether you are trading stocks, futures, or options 

A Rithmic connection that flips between green and red usually indicates an authentication issue or a network-layer interruption.

Incorrect Credentials

• Rithmic requires the exact username and password provided by your prop firm

• Do not use your email address

• Incorrect or recently changed credentials cause continuous disconnect/reconnect cycles

• Fix: verify your login details with your prop firm and re-enter them in the PickMyTrade connection settings

Firewall or Network Restrictions

• Corporate networks, VPNs, antivirus tools, and strict firewalls can block Rithmic ports

• Unstable Wi-Fi can also cause intermittent drops

• Fix: test a different network, temporarily disable VPN, adjust firewall/antivirus rules

• A wired connection is strongly recommended for Rithmic

Rithmic Server Maintenance or Outages

• Rithmic performs regular maintenance

• Short outages can cause all connections to drop, even with correct settings

• Fix: check the Rithmic status page or prop firm announcements and retry afterward

Connection-Stability Best Practices

• Use a wired internet connection instead of Wi-Fi

• Avoid logging into multiple platforms at the same time using the same Rithmic credentials

• Keep your PickMyTrade dashboard open during trading sessions

• Always verify the connection status (green) before sending alerts

Reconnection Steps

• Open the Connections tab

• Select the Rithmic connection

• Click Reconnect

• Confirm the indicator returns to green before resuming trading

If Issues Continue

Contact support and include:

• Your prop firm name

• A screenshot of the connection error

• The approximate time of the disconnection

• Whether you can connect to any native Rithmic platform using the same credentials

Some Rithmic-related issues require developer-level review. 

PickMyTrade supports multiple instrument classes for Interactive Brokers through the inst_type parameter.

Supported Instrument Types (inst_type)

• FUT — Futures contracts

• STK — Stocks and equities

• OPT — Options (both stock options and futures options)

• CASH / FX — Forex currency pairs

Important Notes

• Each instrument type has its own required JSON fields

• Options and futures options require precise IB contract formatting

• Forex pairs must use the correct CASH instrument type

• Futures require exact contract months and symbol definition

Best Practice

• Always generate your alert JSON using the PickMyTrade code generator

• This ensures correct formatting, symbol structure, contract parameters, exchange codes, and inst_type values

• Avoid manual JSON editing, especially for options and futures instruments 

A Tradovate login and an Interactive Brokers login require separate PickMyTrade subscriptions. For example, eligible subaccounts under the same IB login can use its assigned subscription. Adding a Tradovate connection requires its own subscription.

Check the price and billing interval for each connection in Payments before checkout. The payment and subscription guide explains how to assign a purchased plan to the intended broker connection.

Match the alert time and account across three places. Start with the TradingView alert log, then open PickMyTrade Alerts to check receipt, validation and any error. A success entry alone does not establish a broker fill.

In TWS, check the order status, rejection message, executions and current position for the same account and contract. Confirm that both TWS and the PickMyTrade IB application are connected. Check whether TWS is signed in to the intended paper or live account and has the required API permissions.

If the broker rejected the order, use its message to check buying power, permissions or contract selection. For a payload error, compare the delivered alert with a freshly generated message for that account. See the alert troubleshooting guide.

No. Trailing stop functionality is not currently supported for Interactive Brokers (IB) accounts on PickMyTrade.

What Is Supported for IB

• Fixed stop loss (SL) orders

• Take profit (TP) orders

• Dollar-based SL/TP

• Percentage-based SL/TP

• Risk-percentage-based position sizing

These features work normally for IB automation.

How to Use Trailing Stops if Your Strategy Requires Them

• Implement trailing-stop logic inside your TradingView Pine Script strategy

• Or manually use Interactive Brokers’ native trailing stop features directly within TWS  

PickMyTrade will not generate or manage trailing stops for IB accounts. 

Yes. You can run multiple IB TWS instances at the same time, as long as your computer has enough system resources.

The latest PickMyTrade IB App update also allows running multiple PMT IB App instances on the same device.

Typical System Capacity

• Systems with 8 GB RAM commonly run two TWS + PMT IB App instances

• Systems with 16 GB RAM or more can run three or more instances reliably

• Actual limits depend on CPU load, background apps, and network stability

Requirements for Each Instance

• A separate port configuration in TWS

• A dedicated PickMyTrade IB App connection

• Sufficient RAM and CPU to keep both TWS and the PMT IB App running smoothly

Summary

You can run multiple IB accounts simultaneously, but each instance requires its own:

• TWS

• PickMyTrade IB App session

• Port configuration 

No. Live and paper trading cannot run inside a single PickMyTrade IB App instance.

Each account type requires its own completely separate setup.

What You Need Separately for Each Mode

• A separate IB TWS

• A separate PickMyTrade IB App connection

• A separate PickMyTrade subscription

Live and paper accounts cannot share the same instance or subscription.

If You Want to Trade Live and Paper at the Same Time

• You must create two separate PickMyTrade accounts

• Each account must have its own subscription

• Each account will connect to its own TWS

• Each account will run its own PickMyTrade IB App session

This allows you to test strategies on paper while simultaneously running live automation. 

To automate Interactive Brokers trading through PickMyTrade, you must have the correct software and system resources in place.

Required Software

• IB TWS (Trader Workstation) installed and running

• PickMyTrade IB App running on the same device or on a separate device

Both applications must remain open during trading.

System Requirements

• Minimum RAM: at least 4 GB

• Recommended RAM: 8 GB or more when running multiple TWS or PMT IB App instances

• Operating System:

– Windows

– macOS

– Linux

• Internet Connection: stable, low-latency connection required for real-time order execution

Multiple Instance Support

• The latest PickMyTrade IB App update supports multiple concurrent instances on the same device

• This allows you to manage and automate multiple IB accounts simultaneously 

If your TradingView alert JSON references a connection_name that does not match any broker you have connected, PickMyTrade will return an error.

Error Message Example

connection_name RITHMIC1 not found in user multi connections [‘PROJECTX1’]

This means your JSON is telling PickMyTrade to send the order to RITHMIC1, but the only connected broker is PROJECTX1.

Cause

• The connection_name inside your JSON does not match any connection currently active in your PickMyTrade dashboard

• Example:

– JSON contains: “connection_name”: “RITHMIC1”

– Your dashboard only has a ProjectX connection

• PickMyTrade cannot route the order because the specified connection does not exist

Solution

• Log into your PickMyTrade dashboard

• Go to Create Alert

• Select the correct broker (for example, ProjectX instead of Rithmic)

• Regenerate your alert JSON with the correct connection_name

• Replace the JSON in the TradingView alert message

• Ensure the account_id field is populated (required for ProjectX and TopStepX) 

Yes. You can connect unlimited Rithmic accounts under a single PickMyTrade subscription as long as they share the same Rithmic login credentials.

Scenario 1 — Same Rithmic Login (One Subscription)

• Account A uses login: “johndoe123”

• Account B uses login: “johndoe123”

• Both accounts belong to the same Rithmic username

• Cost: one PickMyTrade subscription ($50 per month)

This setup is common for prop firms where multiple evaluation or funded accounts sit under a single login.

Scenario 2 — Different Rithmic Logins (Multiple Subscriptions Required)

• Account A uses login: “johndoe123”

• Account B uses login: “janedoe456”

• Accounts belong to different Rithmic usernames

• Cost: two PickMyTrade subscriptions ($100 per month)

Each unique Rithmic login requires its own subscription because each login establishes its own API session.

Best Use Case

This structure is ideal for traders who have multiple prop firm accounts under one Rithmic credential, allowing all accounts to trade under a single subscription. 

To begin using PickMyTrade with Rithmic, you must create an account on the correct platform and connect your Rithmic credentials.

Step-by-Step Setup

• Go to https://pickmytrade.io/

• Click Get Started and select Rithmic as your broker

• Sign up for the 7-day free trial (no credit card required)

• Log in to your dashboard after registration

• Open the Broker Connections page

• Enter your Rithmic username and password

• Connect your Rithmic account(s)

• Use the dashboard to generate TradingView alert JSON

• Create TradingView alerts using the generated JSON and correct webhook URL

Subscription Cost

• Rithmic automation runs under pickmytrade.io

• Pricing is $50 per month after the free trial ends

No. ProjectX and Tradovate require separate PickMyTrade accounts and separate subscriptions, because they operate on different platforms.

Tradovate Automation

• Platform: https://pickmytrade.trade/

• Pricing: $50 per month

• Supports: Tradovate futures accounts only

ProjectX Automation

• Platform: https://pickmytrade.io/

• Pricing: $50 per month

• Supports: ProjectX, Interactive Brokers, Rithmic, TradeLocker, TradeStation

Note: The $50/month fee applies per broker connection — each broker (ProjectX, Interactive Brokers, Rithmic, TradeLocker, TradeStation) requires its own separate $50 subscription.

If You Use Both Brokers

• You must create two separate PickMyTrade accounts

• You must maintain two separate subscriptions

• Each account includes a 7-day free trial

Yes. ProjectX supports a built-in Auto-Trailing Stop Loss system.

This trailing stop automatically adjusts your stop-loss as price moves in your favor.

You do not need to set any trail distance — ProjectX handles it dynamically.

How Auto-Trailing Stop Loss Works

For Buy (Long) Trades

• When price moves up, the stop-loss moves up automatically to lock in unrealized profit

• When price reverses downward, the stop-loss stays at the last adjusted level

• Stops only trail upward, never downward

For Sell (Short) Trades

• When price moves down, the stop-loss moves down automatically to secure profit

• When price reverses upward, the stop-loss remains fixed at the last adjusted level

• Stops only trail downward, never upward

Important Notes

• This trailing stop is fully controlled by ProjectX

• No need to provide tick, point, or dollar trail values

• The trailing behavior activates automatically based on market movement

• PickMyTrade sends the entry; ProjectX handles the trailing stop internally

No. Manual market orders placed directly from the TradingView chart are not supported for ProjectX automation.

What Does Work

• Strategy alerts (Pine Script strategies that generate automated entry/exit signals)

• Indicator alerts (conditions such as crossovers, breakouts, etc.)

What Does Not Work

• Manual market orders from TradingView’s Order Panel

• One-click chart trading

• Drawing-tool “Trade” buttons

• Any direct manual order sent from TradingView to ProjectX

Workarounds

• Create a simple indicator alert that you can trigger manually

• Use TradingView alert buttons to fire the alert whenever you want to enter

• Or, place manual trades directly inside the TopstepX / ProjectX platform 

This error comes directly from the ProjectX / TopstepX platform. It is not a PickMyTrade issue.

ProjectX enforces a strict limit: maximum stop loss = 1000 ticks.

Example (ES – E-mini S&P 500)

• 1 tick = 0.25 points

• 1000 ticks = 250 points max stop loss

• If your script tries to submit a 2926-tick stop loss, ProjectX rejects the order every time

Solutions

• Adjust your TradingView strategy

– Reduce your stop loss distance

– Ensure your Pine Script never outputs more than 1000 ticks

– Add internal logic to cap SL at the allowed limit

• Use dollar-based stop loss instead

– Replace tick-based stop loss with a dollar SL

– Example: "dollar_sl": 500

– Dollar-based SL still must comply with ProjectX risk rules

• Contact TopstepX support

– Confirm whether your account type has unique restrictions

– Ask if there are account-level risk limits affecting SL distance

– Verify whether recent platform updates changed SL rules 

This error appears when your ProjectX connection is not active in PickMyTrade. The system cannot load your ProjectX account_id, so alert creation fails.

Common Causes

• Your API key was regenerated in the TopstepX dashboard

• Your ProjectX connection expired

• Authentication failed due to incorrect credentials

• Username contains spaces or invalid characters

• Wrong username format (case-sensitive)

How to Fix

• Open PickMyTrade → Broker Connections

• Disconnect your current ProjectX connection

• Log into TopstepX → API Settings

• Generate a new API key

• Reconnect ProjectX using your TopstepX username (no spaces) and your new API key

After Reconnecting

• Refresh the Create Alert page

• Your ProjectX account should appear in the account dropdown

• Generate a fresh alert JSON

• Paste the new JSON into your TradingView alert message 

PickMyTrade connects to prop-firm accounts (such as TopstepX) using the ProjectX integration. Follow the steps below to set everything up correctly.

Step 1 — Get Your API Credentials From the Prop Firm (Example: TopstepX)

• Log into your TopstepX dashboard

• Navigate to API Settings

• Generate a new API key

• Copy your TopstepX username (must not contain spaces)

• Copy your API key

Step 2 — Connect the Prop Firm Account to PickMyTrade

• Log into https://pickmytrade.io/

• Open the Broker Connections page

• Select ProjectX as the broker

• Enter your TopstepX username

• Paste your API key

• Click Connect

Once connected, your ProjectX account will appear with a unique account_id, which is automatically added when generating alerts.

Common Errors

Error 3: Authentication Failed

• Typically caused by incorrect username or API key

• Fix: verify the username, remove any spaces, or regenerate your API key

Username Contains Spaces

• TopstepX usernames must not contain spaces

• Remove all spaces before connecting

After Connecting

• Open Generate Alert inside PickMyTrade

• Select your ProjectX account from the dropdown

• Your generated JSON will include the correct connection_name and account_id

• Paste the JSON directly into your TradingView alert message field 

Yes. PickMyTrade supports TradeStation automation for stocks, futures, and stock options.

Setup Requirements

• Active TradeStation brokerage account

• PickMyTrade subscription assigned to your TradeStation login (see Payments for pricing)

• Choose a TradingView plan that includes webhook notifications and enough active alerts for your setup. Check TradingView’s current plan comparison.

Supported Order Types

• Market orders

• Limit orders

• Stop-loss orders

• Take-profit orders

Getting Started

• Sign up at https://pickmytrade.io/

• Select TradeStation as your broker

• Connect your TradeStation account in the PickMyTrade dashboard

• Generate alert JSON for your strategy or indicator

• Create TradingView alerts using the generated JSON 

You can automate forex trading through PickMyTrade if your TradeLocker account supports the symbols you want to trade.

PickMyTrade reads the available instruments directly from your connected TradeLocker account.

How It Works

• Connect your TradeLocker account to PickMyTrade

• PickMyTrade automatically imports the symbols that TradeLocker makes available for your account

• If a symbol appears inside your TradeLocker platform, it will be available for trading through PickMyTrade

• If a symbol is not available in your TradeLocker account, it cannot be traded through PickMyTrade

What You Need To Do

• Log into your forex broker

• Check whether your broker uses the TradeLocker platform

• Verify which symbols are available in your TradeLocker account

• Connect your TradeLocker login to PickMyTrade (https://pickmytrade.io/)

• Generate TradingView alert JSON and create alerts

Important Notes

• PickMyTrade does not add or unlock symbols — it only displays what TradeLocker provides

• If a symbol is missing, you must contact your broker or check your TradeLocker permissions 

When you receive an error message during TradeLocker execution, the issue usually comes from TradeLocker’s platform, not PickMyTrade.

PickMyTrade forwards your alert successfully, but TradeLocker may reject the order.

Step 1 — Check Error Details

• Open your PickMyTrade alert logs

• Read the exact error message returned by TradeLocker

• Common causes: insufficient margin, invalid symbol, market closed, unsupported order type

Step 2 — Verify Your TradeLocker Account Status

• Log into your TradeLocker account

• Confirm the account is active and funded

• Check if trading permissions are enabled

• Verify that your demo account has not expired

Step 3 — Contact TradeLocker Support

• Provide the exact error message

• TradeLocker support can check your execution logs

• Most execution issues originate from TradeLocker’s API or account restrictions

Step 4 — Check Symbol Mapping

• Ensure your TradingView symbol matches the correct TradeLocker format

• Example: EURUSD may need to be EURUSDm (mini contract)

• Verify the instrument name in your TradeLocker symbol list 

PickMyTrade supports Match-Trader for eligible accounts. Follow the guide for strategy alerts or indicator alerts. Confirm that your account and instrument are available in that connection.

MetaTrader 4 and MetaTrader 5 do not have a direct PickMyTrade connection. If your broker also offers a supported platform such as TradeLocker, check which account you can connect before setting up an alert.

An active TradingView alert runs on TradingView’s servers. You can close the chart, sign out or turn off your computer when using a cloud-connected broker such as TradeStation. A triggered alert still needs a working broker connection, and the broker determines whether the order fills.

For Interactive Brokers using Trader Workstation (TWS), keep TWS logged in and the PickMyTrade IB application running and connected during trading. If both run on a hosted desktop, your own PC can be off. If they run on your PC, keep it awake. See the Interactive Brokers setup guide.

PickMyTrade uses the following Webhook URLs for receiving TradingView alerts:

Tradovate Platform (.trade)

Use this Webhook URL for Tradovate automation:
https://api.pickmytrade.trade/v2/add-trade-data-latest

Multi-Broker Platform (.io)

(Interactive Brokers, Rithmic, ProjectX/TopstepX, TradeLocker, TradeStation)

Use this Webhook URL:
https://api.pickmytrade.io/v2/add-trade-data-latest

Important Notes

• These are Webhook URLs, not general API endpoints.
• Do NOT attach your token to the URL your token stays inside the JSON body.
• Always copy the Webhook URL from the Create Alert page to avoid mistakes.
• Older URLs such as “add-tv-alert” or “add-tv-alert-latest” are deprecated and will not work.
• If you use the wrong URL, your TradingView alerts will never reach PickMyTrade.

 How to Get Your Correct Webhook URL

1. Log into your PickMyTrade dashboard
2. Go to Create Alert
3. Select your broker
4. Generate the JSON
5. Copy the Webhook URL displayed at the top
6. Paste it into TradingView’s Webhook URL field 

If you want a trial extension, simply contact support through live chat or email [email protected], explain your situation, and they will review and extend it when appropriate.

Common examples include situations where you were unable to test due to weekends, market closures, or connection/setup issues but the extension is always handled case-by-case through support. 

You can cancel directly from your PickMyTrade IO dashboard at any time.

Steps to Cancel

• Go to https://app.pickmytrade.io/ and log in

• Open the Payment or Billing section in the left menu

• Locate your active subscription

• Click the Cancel button on the subscription card

• Confirm the cancellation

Important Notes

• You keep full access until the end of the current billing period

• No refunds are issued for partial months

• You can reactivate your subscription at any time

• Your settings and configurations are stored for 30 days after cancellation

If You Have Multiple Accounts

• Each account has its own subscription

• You must cancel each subscription separately

• Every active subscription will show its own Cancel button in the Payment dashboard 

One subscription covers a connected broker login and its eligible subaccounts. For example, three eligible subaccounts under one login use one subscription. Two different logins require two subscriptions, even if they use the same broker.

A trader using separate Tradovate, Rithmic and Interactive Brokers logins needs three subscriptions. Check Payments for the price of each selected connection and billing interval. See the payment and subscription guide for the assignment steps.

Check the provider, account program and broker connection together. Look for the firm’s current system in the PickMyTrade connection selector. Having Rithmic credentials alone does not establish that a particular firm or system is available. For ProjectX, confirm the program grants the required API access.

Before using automated alerts or a manual copier, check the firm’s rules for that specific activity and account stage. A working technical connection does not grant permission to copy trades or automate orders. If the system is missing, ask PickMyTrade support about that connection before purchasing a subscription.

Use pickmytrade.trade for the Tradovate workflow. pickmytrade.io documents additional broker connections, including Interactive Brokers and TradeStation. Choose the setup guide for your broker and the instrument you intend to trade.

Subscriptions are assigned to broker logins. For the price, billing period and applicable offer, check Payments for the connection you plan to use. See the payment and subscription guide.