When using PickMyTrade.io with ProjectX, you might come across error codes while placing or managing trades. This guide helps you understand what those codes mean and how to fix them — without needing any technical background.
0 – Success #
Meaning: Your trade request worked!
Fix: No action needed.
1 – Account Not Found #
Why it happens:
- You’re using the wrong account ID
- Your Topstep account is inactive
Fix:
- Double-check your account ID
- Make sure your Topstep account is funded and active
2 – Order Rejected #
Why it happens:
- You hit a loss limit
- You’re trying to trade outside market hours
- You broke a Topstep rule (like position size)
- Subscription expired
Fix:
- Wait until the next trading day
- Review Topstep rules
- Make sure your subscription is active
- Reduce order size if it exceeds limits
3 – Insufficient Funds #
Why it happens:
- Your account doesn’t have enough balance
- Buying power is too low for that trade
Fix:
- Lower your trade size
- Check your account balance from your ProjectX dashboard
4 – Account Violation #
Why it happens:
- You broke a Topstep rule (like daily loss limit)
Fix:
- Wait for reset or create a new evaluation account
- Review Topstep’s rule violations in your dashboard
5 – Outside Trading Hours #
Why it happens:
- You’re trading on a weekend or holiday
- Market is closed
Fix:
- Check Topstep’s trading schedule
- Only place orders during valid trading hours
6 – Order Pending #
Why it happens:
- Your order is waiting to be filled (e.g., a limit order)
Fix:
- Wait and monitor open orders
- Cancel and retry if needed
7 – Unknown Error #
Why it happens:
- Temporary issue or unexpected error
Fix:
- Retry after a few minutes
- If it keeps happening, contact ProjectX support with the error details
8 – Contract Not Found #
Why it happens:
- Wrong or misspelled contract ID (like symbol name)
Fix:
- Use the correct contract ID from PickMyTrade’s symbol settings
- Double-check spelling and format
9 – Contract Not Active #
Why it happens:
- You’re trying to trade an expired futures contract
Fix:
- Use the latest active contract (like current month)
- Map latest active contract in PickMyTrade Settings or contact PickMyTrade Support
10 – Account Rejected #
Why it happens:
- Your subscription is inactive or canceled
- Your account isn’t authorized to trade
Fix:
- Renew or activate your Topstep account
- Contact Topstep support if unsure about your account status
Final Tips #
- Check your Topstep dashboard regularly
- Only use valid account and contract IDs
- For persistent issues, contact PickMyTrade or TopstepX support
