When using PickMyTrade.io with ProjectX (TopstepX), you might come across error codes while placing or managing trades. This guide helps you understand what those codes mean and how to fix them — without needing any technical background.
0 – Success #
Meaning: Your trade request worked!
Fix: No action needed.
1 – Account Not Found #
Why it happens:
- You’re using the wrong account ID
- Your Topstep account is inactive
Fix:
- Double-check your account ID
- Make sure your Topstep account is funded and active
2 – Order Rejected #
Why it happens:
- You hit a loss limit
- You’re trying to trade outside market hours
- You broke a Topstep rule (like position size)
- Subscription expired
Fix:
- Wait until the next trading day
- Review Topstep rules
- Make sure your subscription is active
- Reduce order size if it exceeds limits
3 – Insufficient Funds #
Why it happens:
- Your account doesn’t have enough balance
- Buying power is too low for that trade
Fix:
- Lower your trade size
- Check your account balance from your ProjectX dashboard
4 – Account Violation #
Why it happens:
- You broke a Topstep rule (like daily loss limit)
Fix:
- Wait for reset or create a new evaluation account
- Review Topstep’s rule violations in your dashboard
5 – Outside Trading Hours #
Why it happens:
- You’re trading on a weekend or holiday
- Market is closed
Fix:
- Check Topstep’s trading schedule
- Only place orders during valid trading hours
6 – Order Pending #
Why it happens:
- Your order is waiting to be filled (e.g., a limit order)
Fix:
- Wait and monitor open orders
- Cancel and retry if needed
7 – Unknown Error #
Why it happens:
- Temporary issue or unexpected error
Fix:
- Retry after a few minutes
- If it keeps happening, contact ProjectX support with the error details
8 – Contract Not Found #
Why it happens:
- Wrong or misspelled contract ID (like symbol name)
Fix:
- Use the correct contract ID from PickMyTrade’s symbol settings
- Double-check spelling and format
9 – Contract Not Active #
Why it happens:
- You’re trying to trade an expired futures contract
Fix:
- Use the latest active contract (like current month)
- Map latest active contract in PickMyTrade Settings or contact PickMyTrade Support
10 – Account Rejected #
Why it happens:
- Your subscription is inactive or canceled
- Your account isn’t authorized to trade
Fix:
- Renew or activate your Topstep account
- Contact Topstep support if unsure about your account status
Final Tips #
- Check your Topstep dashboard regularly
- Only use valid account and contract IDs
- For persistent issues, contact PickMyTrade or TopstepX support
