---
title: PickMyTrade Alert Errors
slug: pickmytrade-alert-errors-causes-solutions
date: 2025-10-17
modified: 2025-12-08
author: PickMyTrade Team
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meta_description: "Learn how to identify and fix common PickMyTrade alert errors. This guide explains causes, error messages, and working solutions to prevent failed orders."
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og_title: PickMyTrade Alert Errors
og_description: "Learn how to identify and fix common PickMyTrade alert errors. This guide explains causes, error messages, and working solutions to prevent failed orders."
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# PickMyTrade Alert Errors, Causes & Solutions

**Last Updated:** December 8, 2025  |  **Published:** October 17, 2025

This guide lists common **PickMyTrade alert errors**, explains their causes, and provides actionable solutions to help users troubleshoot issues quickly.

![](https://docs.pickmytrade.trade/wp-content/uploads/2025/03/31a65fce-a4f3-4f2e-b63f-0ab6258bf2fb-1024x683.png)

## 1. Error: Risk Settings – symbol is blocked

**Caution **

The error “symbol is blocked” in Risk Settings occurs in ProjectX because a specific trading symbol has been added to the Symbol Blocks list under Risk Settings.

**Solution**

To solve this issue:  
1. Go to ProjectX platform.  
2. Navigate to Risk Settings.  
3. Locate the Symbol Blocks section.  
4. Remove the symbol from the Current Symbol Blocks list by selecting it and deleting.  
This action will unblock that symbol and resolve the error.

![](https://docs.pickmytrade.io/wp-content/uploads/2025/10/image-1024x518.avif)

## 2. Can not place order, current est time 2025-10-01 18:54:02.866399-04:00. check manual trade pause time

**Caution **

This error occurs because the current time (2025-10-01 18:54:02 EST) falls within the **manual trade pause window**, during which new orders are not allowed.

**Solution**

This error occurs because your order was placed outside the active trading session or during a manual trade pause. Please check your **Trading Time Settings** and ensure trading is active.

For detailed steps on configuring or resuming trading, visit:  
[https://docs.pickmytrade.io/docs/trading-time-settings/](https://docs.pickmytrade.io/docs/trading-time-settings/)

## 3. Symbol Mapping Not Found

**Caution **

The symbol is not mapped in PickMyTrade account, preventing order processing.

**Solution**

Add and map the required symbol in your PickMyTrade settings before placing the order.

For detailed steps, visit:  
 [https://docs.pickmytrade.io/docs/settings-in-pickmytrade/](https://docs.pickmytrade.io/docs/settings-in-pickmytrade/)

## 4. Brackets cannot be used with Position Brackets. You must enable Auto OCO Brackets.

**Caution **

This error occurs because your account is still using the old **Position Brackets** system, which is no longer supported.

**Solution**

Switch your account to **Auto OCO Brackets** in TopstepX under _Risk Settings_ to enable proper order execution.

For detailed steps, visit:  
 [https://docs.pickmytrade.io/docs/oco-brackets-in-topstepx/](https://docs.pickmytrade.io/docs/oco-brackets-in-topstepx/)

## 5. Account id: xx-xx-xx-xx not found in user connection

**Caution ** The account ID in your alert doesn’t match the account currently connected to your broker.  
**Solution:**  
Go to **Generate Alert**, create a **new alert**, and select the correct account using the **Add Account** option. This ensures the alert uses the account currently connected to your broker.

## More Resources {#41-toc-title}

If you require documentation for automating trades on Rithmic, Interactive Brokers, TradeLocker, TradeStation, or ProjectX, please visit [https://docs.pickmytrade.io/docs/](https://docs.pickmytrade.io/docs/).

[Get PickMyTrade → Automate Your TradingView Strategies](https://pickmytrade.io "PickMyTrade - Automated Trading")

Last updated: **December 8, 2025**

For AI tools & developers:[View Markdown →](https://docs.pickmytrade.io/docs/pickmytrade-alert-errors-causes-solutions.md)